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Letters from Our Customers: I just wanted to say that
I am totally impressed with the service and the product that your
company offers. I ordered 24 sets of acoustic strings and 24 sets of
electric strings and they arrived at my door step in Melbourne Australia
(that's in the southern hemisphere for those of you who didn't know)
within six days of ordering them. The strings are of a very high
standard if not higher than any of the USA brands that I have used in
the ten years that I have been playing guitar. Currently in Australia we
are paying approximately $20.00 for a set of acoustic strings and around
$18.00 (retail) for a set of electric strings, so at approx $3.00 AUS a
set that is a fraction of the price (1/6 to be precise). I just have to say that I'm totally sold on
webstrings.com I use your strings on my Ovation acoustic, my Gibson
ES-335, my Vega banjo, and my Breedlove mandolin. At your prices I can
afford to not only to change my strings at least once a month, but I
always have extra sets around to give to guitar students. As a guitar
player of over 30 years I can say that your product really is the same
high quality as the strings I'd pay $12 for at a music store. I'm really
happy with your strings and I wish your company a long and successful
future. Ya know, I've been on this
planet for nearly 48 years (playing guitar for 35 of them) and I've never
seen a business run so well for price, quality and customer support. You are
a rare breed these days. At first I was skeptical, thinking there must be a
catch here somewhere i.e. cheap, crappy strings, shoddy service etc., but
I've been buying your strings for over a year and I'm amazed with every
order. Out of 20 or 25 sets, I think I've broken one string...and I play
hard. I was breaking the other brands regularly. The sound is very good and
hold their sound for a long time. The price is amazing (free shipping is
wonderful), the service is unsurpassed by ANYONE I've ever encountered.
Please stay in business!! Just got my strings in the mail today and right away restrung my Jackson Soloist. These things sound damned amazing and the price is great (I feel like I ripped you off). You've won a convert, goodbye Ernie Ball.
O.B. Queens, NY
My first job involved washing the windows
and checking the oil while the gas was pumping. I now help people with
their accounts for a major finance company. Customer service has been a
huge part of my life. I still demand it for myself in a world of self
serve. A trip to the local music store recently will be my last. Poor
selection and service are all it takes to spend my money elsewhere. So I
went home and jumped on the internet. I had seen your site before so I
checked it out and decided to place an order and hope for the best. There
was a small problem with my order. I contacted you and a employee by the
name of Wayne fixed it fast. I can not think of an example in all my years
as a consumer that serves as a better example of great service than this
one. I've spent thousands on items and had worse customer care. You
should hold clinics for some of the companies that now wonder where all
their customers have gone. The amazing thing is you do it right selling an
item that sells for a few bucks. You have not only a new customer for the
long haul but someone that will tell others about your great prices,
selection and service. Thanks WebStrings!
I
recieved my first batch of strings from Webstrings just 2 weeks ago. I
purchased the Portland and San Diego acoustics and some of the Memphis
electrics. I play rhythm guitar in a working top 40 country band. I
use two or three guitars on stage (1 Ovation Celebrity Deluxe....1
Seagull M6.... and "of course" a Telecaster) depending on the size of
the venue, and I go thru a ton of strings. I like changing mine every
other gig, to keep that fresh twang that I need to have when
playing today's top 40 country. Needless to say, it was costing me a lot
of money. But I am here to tell you folks that you are as good as your
word. I love these strings ! I played one set of the Portlands thru a 2
night gig, a one night gig and 2 rehearsals before I felt the need to
change them. They feel and sound awesome. The other guys in the band
were floored by the quality and the price and I'm sure you'll be
shipping to them fairly soon as well. You've landed another (among many
I know) customer for life ! I can't thank you enough. Should you feel
the need to change what you do, or go out of
business.........................well, you better not even think about
it. Thanks again. I just had to let you guys know
how thankful I am for your low prices and the great sounding strings you
make! I have been looking for bass strings with a good tone and long life,
and finally, after twelve years of playing professionally (like that's a
long time), I found a great product that just keeps giving! The Detroit bass
strings give out an incredible sound! With other strings, I usually had to
change strings every week or every other week because they either would bust
on me or I would get that thuddy sound that a lifeless string produces. But
with the Detroit bass strings, it's really hard to tell when strings need to
be changed just because of the longevity and great tone they keep giving.
Thanks again for making a great product that, without a doubt, makes me glad
I have spent my hard earned cash on something that really
works and sounds great. Webstrings are clearly the strings of the
Millennium.
I have been using your
company for close to two years now I think, and once again had to tell you
how great you guys are. Good quality strings, fast shipping, unbelievable
prices!! As a working musician who really goes thru strings (usually a
new set every 2 gigs) You make it possible for me to keep my guitars
sounding their best without sending me to the poor house. Please don't ever
change. just thought I’d drop you a line to thank you for saving me an incredible amount of money! I have
been spending about $100.00 a month on strings. No matter what brand of strings I use they usually only last
me through one gig. I still only get 1 gig out of your phosphor bronze but
they only cost me $2.25!!! and they're just as good as D’Addario or Markley or anything else for
that matter. And to top it off I end up saving $64.00 per month with you and that is fantastic!
Thanks again. I am a very happy customer. I first tried your Classical strings on
my roommate’s Yamaha. I must confess I was very impressed. I actually heard about Webstrings in
early 98 but figured they couldn't be very good based on the price, I was quite wrong I’m happy to
say. As far as I can tell Webstrings are easily the best value in Classical strings I have ever come
across. Keep it up. Just thought I’d let you know how great your string deal is. First of all I was knocked out by the
price so I ordered 10 sets of Memphis Light Plus
and 2 sets of Portland Lights
I also got a set of bass strings for the bass
player in my band. They showed up at my door right on time for my regular Fri 9:00p.m. to Sat 2:00
a.m. blues gig. I gave Eric his bass strings ( he thinks they’re awesome and can’t believe
the price) and restrung my 64 Strat and 71 Les Paul custom, next thing I knew I was off to the gig.
Basically its like this, these strings are everything you guys claim and more. I’ve turned a whole
bunch of my friends on to your strings so I was kind of hoping for a commission. This is the best
deal ever, you’ve got a customer for life. Thanks for a great product.
For years I have gone to the big chain guitar |
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